Contact
Talk to the people
who make Crew.
One address for everything: questions, problems, payments and refunds.
Support
Email support@fift.studio. Include your Crew version (Crew › About Crew), your macOS version, and what happened.
Billing and cancelling
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Use the link in your Paddle receipt email, or paddle.net.
Refunds
7-day money-back guarantee. Not for you? Refund yourself in one click from your account. No email, no questions. Refund Policy
Security
Found a security problem? Email support@fift.studio with “Security” in the subject, and please don’t post details until we’ve replied.
Never send a password, API key, sign-in code or card number. We never ask for them.
Who we are
Crew is made and sold by FIFT Studio. FIFT Studio is the trading name of Harjasdeep Singh Gill, a sole trader based in Dubai, United Arab Emirates.
- Address: Dubai, United Arab Emirates
- Email: support@fift.studio
Crew is not affiliated with or endorsed by Anthropic, OpenAI or xAI.
Help yourself
Crew Help · Getting help · Install Crew · Membership · FAQ
Read our Terms, Privacy Policy and Refund Policy.