Who’s who in your crew
Your crew is the group of AI agents helping you carry out your work. A role says what someone is responsible for; an account says which provider access they use. They are different things.
Your Chief of Staff
Your Chief of Staff is your main AI assistant in Crew. You talk with your Chief about the studio as a whole: what matters, which projects need attention and what to work on next. The Chief helps coordinate work across your companies.
A company’s CEO
A company’s CEO is the AI assistant responsible for that company’s direction. Its conversation is about that company. Your Chief of Staff coordinates across companies; a company’s CEO keeps its own work moving toward its goals.
These titles describe roles in your crew. They do not give an assistant permission to make every decision for you.
Agents and threads
An agent is an AI session working on an assigned task. A thread is one piece of work an agent carries, on one of your accounts. One company can have several agents on different tasks. An agent is not another provider account or another person.
A reported state describes what that session is doing. Missing information means it has not been read; it does not mean the agent is idle or finished.
Accounts and engines
An account is your own sign-in, subscription or API access with an AI provider. Crew’s usage views show readings for each account. An engine is the tool running a conversation, such as Claude Code or Codex.
The role, running session and provider account are separate. A Chief, CEO or agent title does not tell you that an account is connected or ready.
When your crew needs you
An agent can ask a question or need your help with a sign-in. Needs you brings those requests to your attention. Read the request to see who is asking and what they need. Opening it is not the same as approving it; putting it off with Later does not answer it.
Logins and codes, money and purchases, and shipping to production remain yours. Giving your Chief a role or delegating an eligible question does not grant wider permissions. Follow the request’s explicit action when a decision needs your OK.